Crypto App Redesign

Role
Rapid Product Designer

Achievements
+37% usability,
+44% satisfaction

Platforms
iOS

Contents

Task

Problem Statement

Assumptions

Research

Design

Prototype

Testing

INTRODUCTION

In the sections below, I will walk through the rapid design process for the Zumo app. Unlike a full-scale overhaul, this project focused on improving core user flows within a strict three-day timeframe, without access to business goals or analytics.To ensure design decisions were data-driven, I conducted quick usability tests on the app’s key flows, identifying major usability issues and pain points. This helped refine navigation, simplify the interface, and strengthen brand design.

As a result, the usability index increased by 37%, and user satisfaction rose by 44%.

While this was a rapid redesign, my more comprehensive case studies include a full-cycle redesign of Domclick, a real estate platform with 15 million users, and the creation of Petset, an award-winning app with 100,000 downloads.

1. task

This case study explores the design of a seamless fiat currency exchange feature (GBP, USD, EUR) for the Zumo app. The goal is to create an intuitive and user-friendly exchange flow while maintaining regulatory compliance. The feature enhances Zumo’s role as a proof of concept in the regulated crypto market.

design before

Zumo is a cryptocurrency wallet that supports two cryptocurrencies and offers exchange, deposit, and withdrawal functionality. The current UI appears outdated and has an overly complex architecture, making navigation less intuitive for users. The new fiat exchange feature provides an opportunity to modernize the interface and improve overall usability.

2. Problem Statement

Seamless User Experience

  • Make currency exchange simple and intuitive for users

Regulatory Compliance

  • Ensure adherence to financial regulations, including identity verification

Improved App Usability

  • Enhance the app’s functionality for demonstrations and internal innovation

3. Assumptions

Key Design Considerations

·

The fiat exchange feature should be easy to use and transparent

·

The design will align with Zumo’s branding but introduce modern UI enhancements

·

The exchange flow must comply with financial regulations, such as requiring identity verification

4. Research

For a real-world project, I would align with stakeholders, review analytics, and conduct user tests on the current flow to identify pain points. I analyzed leading financial and crypto exchange apps to identify best practices and user expectations. Key insights included:

This research influenced both the visual design and the user flow for the fiat exchange feature, focusing on simplicity and clarity while aligning with user expectations:

Initial User Flow

5. Design

Main Screen

While working on the exchange section, I realised it would be more convenient for users to have their total balance and portfolio visible on the main screen, along with quick access to exchange and additional information.

To achieve this, I propose moving Smartfolio, Exchange, and Sent to the main screen and removing the tab bar.

On your first visit, the app focuses on adding funds to your account and learning how to invest.

Exchange Screen

Clicking the Exchange button on the main screen opens a modal bottom sheet with exchange options, allowing quick access to swap one currency for another while displaying the available balances for both.

Assets Screen

Clicking on the fiat currency or crypto-currency takes us to this screen.

6. final Prototype

7. Usability Testing

+37%

  • increase in usability index

+44%

  • increase in user satisfaction.

Key Improvements

Simplified navigation

  • Users found the exchange feature easier to locate

Better discoverability

  • Actions like sending and exchanging were more intuitive

Stronger branding

  • The modernized UI aligned with user expectations

That's all

Thanks